Strategic Technology and AI Consulting
Senior-level advice for established, founder-led service businesses where work, information, or customer commitments are falling between systems or people.
Work with James Burchill, principal and systems architect. Start with a conversation about your challenge.
When we’re a good fit
Your business has grown more complex, and a meaningful operational or technology challenge needs the owner’s attention. You may know where work gets stuck without yet knowing whether the answer is a better process, connected systems, custom software, automation, or AI.
We take on selected engagements with access to the owner or decision-maker, the people and systems involved, and the capacity to invest in solving the problem. We work as a senior consulting partner on specific decisions and projects, with a defined scope for each engagement.
Understand the problem. Decide what comes first.
We ground recommendations in how your business actually works: the systems you use, the information people rely on, and the handoffs that affect delivery. We help you understand where operational friction or technology gaps are affecting the business and identify practical options.
Together we weigh the likely value, effort, constraints, and risks to decide what is worth addressing first. When there is a good fit, we can scope and deliver a specific project with agreed responsibilities and a clear definition of completion.
Paid discovery: investigate a specific problem
Paid discovery is for owners who have a meaningful operational or technology challenge and need evidence before deciding what to change. We agree on the question to investigate, the boundaries of the work, and the people and systems involved.
What we look at. We walk through the workflow with you and the person who handles it day to day, using recent examples and records you choose to share. We examine who owns each next step, where information is recorded, and where handoffs or gaps in the systems affect delivery. We check the practical options against your existing tools and constraints.
What you receive. The agreed scope sets out the written findings and walkthrough you’ll receive. These explain what the evidence shows, where questions remain, the priorities worth addressing, and the simplest practical next step. Where a project is warranted, we identify what needs to be scoped separately.
What it helps you decide. Use the findings to decide whether a process change or your current tools can address the problem, whether a specific implementation is worth scoping, or whether to leave things as they are for now.
Your part. We need access to the owner or decision-maker, the people doing the work, and selected examples or system records. We can use redacted records or a screen share. You help us check the facts and assess the recommendations.
Scope, fees, required inputs, and deliverables are agreed before discovery starts. Implementation is scoped and agreed separately. Start with the introductory conversation below to see whether discovery is warranted.
A focused project may be the next step
Agentic Workflow Automation can address recurring work that requires finding information across systems and deciding what to do next. MCP for your business can connect compatible AI assistants to selected business information and tools.
These are possible focused engagements within our broader consulting work. The right recommendation depends on your business and existing systems.
Start with a conversation.
Email us a few sentences about the challenge and which parts of the business it affects. We’ll arrange a short, no-strings conversation, followed by a concise written summary of a few observations and a possible next step. The conversation and brief summary are at no charge and carry no obligation.
If there’s a fit, we can propose paid discovery for detailed analysis and planning, or a clearly scoped implementation project. Scope and fees are agreed before that work starts.