MCP for your business
Help customers get reliable answers through the AI assistants they already use. Model Context Protocol (MCP) is a standard way to connect a compatible assistant to selected information and tools in your business.
Start with one customer question
Choose a question your team answers often, such as whether a product is compatible with another model. If your catalogue or support documentation already has a dependable answer, an assistant could find it and link customers to the source.
For a question like “Where’s my order?”, the integration would need to verify who is asking and return only the status of orders that customer is allowed to see. We’d start with a read-only lookup.
How JMG helps
We look at a few real enquiries and check whether your existing systems can answer them reliably. Together we decide who can connect, what the assistant can access, and when your team should step in.
If the first use case is worth building, we connect it to your existing systems and test it with a compatible assistant. We check the answers, the access rules, and what happens when information is missing. Before launch, we agree on who will monitor and maintain the integration.
If you’re still deciding where technology or AI could help, Strategic Technology and AI Consulting can help you set priorities. An MCP integration may be one focused project within that work.
Try a working example
James Burchill’s public MCP demo lets a compatible assistant search his published writing and link to the original sources. It shows what a connection to public information feels like for a customer.
Tell us what customers ask
Send us one question your team answers often and where you find the answer today.